IDTheft Solutions

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ITS Consumer Resource Information
Listed below is general information that is accessible to everyone who is either attempting to protect or resolve matters related to their identity. Numerous public and private sector agencies and companies have information that can assist you in aspects of identity theft. If your concern relates to the following categories, contact the agency directly for help and information. Follow the steps on the individual web pages to get your information.

5 tips to use when contacting agencies/companies

Call all companies first as you begin notifying them about the theft and then follow through with written correspondence. This will assist in minimizing any additional misuse of your identity, accounts, etc;

Use certified mail and request return receipt of proof to verify the receipt of all written correspondence;

Use documentation to your advantage when dealing with companies. Whenever possible, use copies of your original documents (never send originals) to support your case such as a police report, postmaster report (mail stamp), and/or credit report of unauthorized accounts;

Never pay any bill or charge that is a direct result of the theft of your identity. Paying fraudulent charges creates uncertainty with fraud investigators and collectors as to whether you are really a crime victim or someone who is trying to avoid paying their bill(s)/debt(s);

Retain your records for future reference in dealing with various creditors, banking and financial institutions and law enforcement authorities. Also keep records and receipts of eligible expenses if you have personal identity theft insurance. These documents will be needed for use in submitting reimbursement claims.